Get to Know Your Piano Technicians!
Bob Cassidy, the owner of Acton-Concord Piano, is a 1974 graduate of the North Bennet Street
School, where he studied under Bill Garlick. He is a registered craftsman of the Piano Technicians Guild and
has restored and rebuilt many fine vintage American and European grand pianos, as well as select fine
uprights. He is a touchweight specialist, going the extra mile to improve the feel and repetition of
every piano action that comes through the shop. He is a Dampp Chaser Field Expert in the installation of
their humidity control systems for the piano.
Liz Atkins is a 1991 graduate of the 2 year program at the North Bennet Street School, with both
the Certificate and the Degree in Piano Technology. She studied under David Betts, Christine Lovgren and Jack
Stebbins. She was employed by the Boston Symphony Orchestra and the Baldwin Corporation at Tanglewood, the
summer home of the BSO where she learned concert preparation tuning, regulation and voicing techniques from the
late Andrei Svetlichny. She is a Dampp Chaser Field Expert in the installation of their humidity control
systems for the piano. Her special focus is voicing for the most beautiful tone possible, no matter what kind
of hammer the piano has.
Bob and Liz have been married since 1995 and have worked together at Acton-Concord Piano since
1991. They have fun joining forces on their piano projects, each of them bringing
differing perspectives and accomplishments to the craft of piano restoration. They enjoy vacationing on
Nantucket with their dog, Lydia.